If you are brand new to IT, the Google IT Support Certificate is often an easier first step because it is beginner-friendly and broad. If you want a widely recognized industry exam for help desk and technician roles, CompTIA A+ is a strong choice. Many people do both. Our CompTIA A+ and Google Career Certificates training is launching in 2027, taught by certified partner instructors; interest list open now, and our Microsoft Excel & Office Essentials class is open now.
Here is a plain comparison to help you decide.
What CompTIA A+ is
CompTIA A+ is a vendor-neutral IT certification focused on hands-on technical support. It covers hardware, operating systems, networking basics, security basics and troubleshooting. You earn it by passing exams.
- Well known among employers hiring help desk and desktop support staff
- Exam-based, so you need to study and pass a test
- Good for people who like fixing computers and devices
What the Google IT Support Certificate is
The Google IT Support Certificate is an online program designed for beginners. It covers technical support basics, networking, operating systems, system administration and security.
- Built for people with no IT background
- Course-based, with a certificate when you finish
- A friendly way to find out if IT is right for you
Which should you get first?
- Choose Google IT Support first if you are new to tech and want a gentle, structured introduction.
- Choose CompTIA A+ first if you already know some basics and want an industry exam on your resume.
- Do both if you can. Many learners use the Google program as a foundation, then prepare for A+.
Whichever you pick, read real job postings in your area and see which credential employers mention most.
Start with the computer skills every job needs
Before you dive into IT certifications, make sure your everyday office skills are strong. Help desk and support staff use spreadsheets, documents, email and calendars all day, and so do most office jobs.
Our Microsoft Excel & Office Essentials class covers formulas, sorting, filtering, charts, a simple budget, Word documents, resumes and letters, Outlook email and calendar, plus a portfolio spreadsheet project. It is a quick, practical way to build confidence with technology.
Coming from a tech layoff? See help for dislocated tech workers in the Inland Empire.
Class details
- Class: Microsoft Excel & Office Essentials, 12 hours.
- Schedule: Evenings Tuesday and Thursday, 6 to 9 PM, December 1 to 10, 2026, or Saturdays January 9 and 16, 2027, 9 AM to 3 PM.
- Format: In person at 255 N. D Street, Suite #200-XXVII, San Bernardino, CA 92401, or live online from anywhere in the U.S.
- Price: $297.
- What you get: hands-on Excel, Word and Outlook skills and a portfolio spreadsheet project you can show employers.
- IT certifications: CompTIA A+ and Google Career Certificates training, launching in 2027, taught by certified partner instructors; interest list open now. Dates and price to be announced. See certifications.
- Funding: Our application to California's Eligible Training Provider List is in progress. Once approved, eligible residents may have tuition paid by the county.
How to enroll
- Apply online. It takes about 2 minutes. Choose Excel and join the IT certification interest list.
- Pay with the Excel pay link or on the tuition page. The interest list is free to join.
- We confirm within 2 business days.
Have questions? Join our free info session and orientation every Monday, 5:00 to 5:45 PM Pacific, online. Register on /enroll to get the link.
FAQ
Is CompTIA A+ harder than the Google IT Support Certificate?
Many learners find A+ more demanding because it is exam-based. The Google program is designed for beginners. Difficulty depends on your background.
Do I need a degree to work in IT support?
Many entry-level IT support jobs focus on skills and certifications. Check the postings for the roles you want.
When will your IT certification courses start?
Our CompTIA A+ and Google Career Certificates training is launching in 2027, taught by certified partner instructors; interest list open now. Our Excel class is available now.
Questions? Call or text (909) 454-7076.